Norfolk, United States
Restaurant General Manager
Jack Brown's Beer & Burger Joint · Norfolk · United States
Posted: 9/25/2026 · Last checked: 10/12/2026
Job description
Quoted in full from Jack Brown's Beer & Burger Joint's job posting. Gavroche does not edit it.
Jack Brown's Beer & Burger Joint is a well-established and popular restaurant in the heart of Granby St., known for its excellent food, extensive beer selection, and welcoming atmosphere. We are currently seeking a highly motivated and experienced Restaurant General Manager to join our team. As the Restaurant General Manager, you will play a crucial role in overseeing the day-to-day operations and ensuring the continued success of our establishment.
Your main responsibility will be maintaining the highest standards of customer service by leading and inspiring our front-of-house and kitchen teams. You will have the opportunity to showcase your excellent leadership and communication skills, while also utilizing your strong business acumen to drive profitability and growth.
Responsibilities
- Lead, manage, and motivate a team of staff members, including hiring, training, and performance evaluations
- Develop and implement strategic plans to meet and exceed sales goals and financial targets
- Maintain a high level of customer satisfaction by ensuring exceptional service and resolving any customer issues or complaints
- Oversee and manage inventory levels, ordering and receiving supplies, and ensuring efficient utilization of resources
- Implement and enforce all health and safety regulations, ensuring a clean and safe working environment
- Monitor and analyze financial reports to identify areas for improvement and implement cost-saving measures
- Collaborate with the marketing team to develop and execute promotional activities to increase awareness and drive customer traffic
Requirements
- Proven experience as a General Manager in the restaurant industry
- Strong leadership and interpersonal skills
- Excellent communication and problem-solving abilities
- Extensive knowledge of restaurant operations, including front and back of house
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Detail-oriented and able to maintain high standards of cleanliness and organization
- Proficient in using POS systems and other restaurant management software
Benefits
Salary Range: $85,000-$90,000
Medical, Dental, Vision insurance offering paid by Jack Brown's- a $8,000+ value per year - effective 60 days after employment begins in a full-time salaried management position
401K with 2% company match after one year of employment
Annual leadership summit with continued learning and growth opportunities
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