Chief of Staff - New Ventures & Growth - Consumer Tech

Chief of Staff, New Ventures & Growth | Consumer Tech

Location: New York City, NY
Work Arrangement: Hybrid, 3–4 Days in Office
Industry: Consumer Internet / Social Media / Technology
Reporting To: C-level Leadership
Experience: 3–8 Years
Background: McKinsey / Bain / BCG Required

Company Overview
- Established global consumer technology and social media platform serving millions of daily active users across international markets.
- Strong foundation in content, discovery, and digital experiences.
- Investing in a new chapter of product innovation and international growth.
- Combines startup creativity, speed, and entrepreneurial energy with the scale and resources of a global platform.
- New York office features a highly international, collaborative, and creative environment.
- Ideas and experimentation are encouraged; individuals can make a meaningful impact regardless of seniority.

Role Overview
- Exceptional Chief of Staff sought to partner directly with C-level Leadership, supporting strategic initiatives, new product development, and business growth.
- Not a traditional Chief of Staff role focused on executive administration or internal coordination.
- Acts as a strategic thought partner, problem-solver, and execution lead across emerging initiatives.
- Key mandate: help build and grow a new consumer product within an established global technology ecosystem.
- Operates at the intersection of Strategy, Product, Growth, Brand, and Business Operations.
- Ideal for high-performing management consultants seeking to transition into an operating environment and take direct ownership of building a business.
- Work with a creative, internationally diverse team where curiosity, initiative, and fresh perspectives are valued.

Key Responsibilities

Strategy & New Ventures
- Partner directly with C-level leadership to define, prioritize, and execute strategic initiatives.
- Support development, launch, and growth of new consumer products and business opportunities.
- Conduct market research, competitive analysis, and consumer insights to inform strategic decisions.
- Evaluate new growth opportunities, business models, and product concepts.
- Translate high-level strategic priorities into actionable roadmaps, milestones, and measurable outcomes.
- Develop business cases, strategic recommendations, and executive presentations.

Product Growth & Business Building
- Collaborate with Product, Marketing, Growth, and Operations teams to support new product development and commercialization.
- Shape go-to-market strategies, product positioning, and user acquisition initiatives.
- Analyze product performance, consumer behavior, and growth opportunities.
- Identify opportunities to leverage existing technology, platform capabilities, and consumer ecosystem.
- Support development of operating models and processes to scale new initiatives.
- Take ownership of high-priority projects from concept through execution.

Cross-Functional Leadership
- Drive complex projects involving multiple functions, stakeholders, and international teams.
- Establish clear project priorities, accountability, and execution milestones.
- Identify bottlenecks and resolve challenges to keep strategic initiatives moving forward.
- Facilitate alignment between senior leadership and execution teams.
- Support strategic planning, performance reviews, and business operations.
- Step into ambiguous situations, structure problems, and develop practical solutions.

Executive Partnership
- Act as a trusted strategic partner to C-level leadership.
- Support executive decision-making through structured analysis, commercial insights, and recommendations.
- Help prioritize competing initiatives and focus resources on highest-impact opportunities.
- Prepare executive briefings, strategic presentations, and decision-making materials.
- Represent the executive office in selected cross-functional discussions and strategic initiatives.

Ideal Candidate Profile

Mandatory Requirements
- 3–8 years of professional experience.
- Current or previous experience at McKinsey & Company, Bain & Company, or Boston Consulting Group (BCG) is mandatory.
- Candidates who have transitioned from MBB into operating roles are highly welcome.
- Current MBB consultants considered, especially those with significant experience in consumer internet, social media, digital platforms, or consumer technology.
- Strong structured problem-solving, strategic thinking, and analytical capabilities.
- Demonstrated experience managing complex projects and working with senior stakeholders.
- Excellent communication, presentation, and executive stakeholder management skills.
- Strong ownership mentality, intellectual curiosity, and ability to operate independently.
- Comfortable working in fast-moving environments with ambiguity and evolving priorities.
- Genuine interest in consumer products, technology, growth, and new business creation.

Particularly Attractive Profiles
- Former MBB consultants who have transitioned into Strategy & Operations, Product Strategy, Growth, Chief of Staff, or New Ventures roles within technology companies.
- Current MBB consultants with substantial exposure to consumer internet, social media, technology platforms, or digital consumer businesses.
- Consultants with experience in new product launches, go-to-market strategy, market expansion, growth strategy, or business transformation.
- Candidates experienced in working directly with senior executives and translating strategic recommendations into tangible outcomes.
- Previous Chief of Staff experience is not required.

Why Join?

Build Something New at Global Scale
- Help launch and grow a new consumer product within an established global platform, combining entrepreneurial ownership with significant technology and business resources.

Work Directly With C-Suite Leadership
- Partner closely with C-level Leadership on high-priority strategic initiatives, gaining exposure to executive decision-making, product development, and business growth.

A Genuinely International & Creative Environment
- Join a multinational team with colleagues from diverse cultural and professional backgrounds, where different perspectives, creative thinking, and experimentation are encouraged.

Make the Transition From Consulting to Building
- Move beyond strategic recommendations and gain direct experience in executing, launching, and scaling consumer products.

High Ownership & Visibility
- Take responsibility for meaningful initiatives, work across multiple functions, and contribute directly to the company’s next stage of growth.

Entrepreneurial Culture, Established Platform
- Enjoy the pace and creativity of a new venture while benefiting from the infrastructure, resources, and international reach of a major consumer technology company.

Location & Working Arrangement
- New York City, NY
- Hybrid arrangement requiring 3–4 days per week in the office.

Only shortlisted candidates will be contacted.

EA Licence No.: 25S3232
EA Personnel Reg. No.: R1874604
EA Personnel Name: Kenneth Ho