Customer Service Engineer - PV & BESS

About Huawei

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. With approximately 208,000 employees, we operate in more than 170 countries and regions.

Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.

Job Title: Customer Service Engineer – PV & BESS

Job Location: Warsaw, Poland

Main Responsibilities:

• Support in project engineering process, including kick-off meeting, hardware and software supervision, acceptance test.

• Onsite support for site survey, installation or commissioning when necessary.

• Remote customer support on hotline.

• Working as a reliable team member responsible for commissioning, improvement of the troubleshooting, intervention on site when necessary.

• Interface with engineering partner to locate technical problems that may arise during the engineering process.

• Pre-sales testing support, holding workshops with customer or partner on technical issues.

Requirements:

• At least bachelor degree in Electrotechnics, Electrical Engineering or Renewable energy - fresh graduates or last year students are welcome.

• Basic knowledge of energy industry or MV systems or first engineering experience/internship will be an asset.

• Be used to work with DC and AC current, hold the operation license with high voltage – will be an asset.

• Experience of reading and understanding electrical schematic diagrams and specifications with the ability to pick out and interpret relevant information.

• Understanding of PV plant structures or energy storage will be an asset.

• Availability to work full-time.

• Good communication in English (both spoken and written) and Polish.

• Willingness to learn and develop new skills and ideas.

• Professional approach to work, strong sense of responsibility.

• Positive, helpful attitude and ability to work with others.

• Ability to work in a diversified, cross culture organization.

• Driving License.
  
  

What We Offer: We offer you an exciting professional career in one of the leading and fastest growing multinational telecommunication companies, challenging work and a competitive salary package. Personal development is ensured through many training opportunities across Europe. 

Important: To be considered for this role, applicants must be eligible to work and live in the job location.

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