Sr. Client Partners

The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service and expand presence in different lines of business Applicants should also be proficient with sales management , spreadsheets, and other productivity software. Apply today and help us build meaningful, long-lasting relationships that move our business forward.

Requirements

Objectives of this role
 ·       Serve as the main point of contact in all matters related to client concerns and needs
·       Be responsible for Revenue growth for current accounts -
·       Measurable goals - 4 quarters - sales meetings , client reviews and engagement initiatives
·       Build and strengthen client relationships to achieve long-term partnerships
 ·       Maintain accurate client current spend - work and maximize new opportunities
 ·       Work with marketing  and pre sales for RFP responses and other internal teams to develop strategic sales / marketing plans and ensure KPIs are being met
 ·       Develop a thorough understanding of our service offerings to better upsell and cross-sell to clients
 Responsibilities
 ·       Handle inquiries and requests from customers and address their needs
 ·       Have goals for new meetings , lead generation , lead capture and conversion of  the opportunity
 ·       Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
 ·       Meet regularly with other team members to discuss progress and find new ways to improve business
 ·       Generate progress reports for clients and senior leaders within the organization
 ·       Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
 ·       Support marketing and brand awareness while doing sales / account management activities
 ·       Required skills and qualifications
·        Experience in a sales or customer service role
 ·       Accountable and self-driven resource
 ·       Ability to multitask and juggle several responsibilities simultaneously
 ·       Strong written and verbal communication skills
 ·       Excellent organizational skills and attention to detail
 Preferred skills and qualifications
 ·       Proven track record of meeting or exceeding quotas and receiving positive customer feedback