ServiceNow Application Operations

• At least 12+. of experience in IT management with focus on IT Applications operations
• Bachelors or Masters in Computer Science or equivalent
• Excellent understanding of ServiceNow platform architecture, and best practices
• Strong knowledge of ITSM processes and experience with JavaScript and REST APIs
• Understanding of third-party integrations
• Certifications: ServiceNow System Administrator (CSA)
• Highly experienced with stakeholder communication, knowledge of compliance standards, and handling audit activities
• Adept in handling multiple competing priorities and project deliverables
• Excellent communication skills, both written and verbal, with the ability to articulate technical solutions in clear terms to a variety of audiences

Requirements

• ServiceNow Development; AI/ML capabilities
• Certifications: Application Development (CAD); ServiceNow Implementation Specialist (CIS) –Discovery, CMDB; ITIL