Senior Technician

Who We Are 

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping pace with change. Among the world’s largest science centers and New England’s most attended cultural institutions, we engage nearly five million people each year—at Science Park, in museums worldwide, in classrooms, and online. 

Our unique location connecting Boston and Cambridge places us at the intersection of leading academic institutions, industries, government, schools, and the public. Trusted across sectors, we are uniquely positioned to convene communities and create meaningful experiences for all. Join us in our mission to inspire a lifelong love of science and our vision of a world where science belongs to each of us for the good of all of us. 

Why We Need You 

This opportunity involves a spot on a team that makes in-gallery experiences available to all that come through the door. In the Senior Technician role, you would be responsible for assuring that the exhibit halls are safe and functional for our visitors’ enjoyment especially where your expertise overlap with the functionality of the exhibit. You will be seen and embedded in the team as a subject matter specialist, more importantly you will be using your knowledge as an electronics specialist to focus on repairs and improvements in the exhibits. We are looking for a self-starting individual that is ready to lead by example. As well as motivating and educating staff as a major function of the position. 

What You’ll Accomplish 

• Provides a clean, safe environment for all visitors and staff by maintaining, cleaning and disinfecting permanent and temporary exhibits, stages, and galleries throughout the museum. 
• Coordinates and schedules with the Manager and Supervisors the Installation, deinstallation, setup, relocation and configuration of temporary and permanent exhibitions, assist with stage and rigging systems and other exhibit projects across the museum. 
• Assists staff with identifying and ordering parts, shop stock, and supplies. Maintains relationships with vendors and suppliers, and explores new materials, products, and material sources. 
• Responds to incidents and emergencies that may be a threat to staff, guests, and property. Emergencies include, but are not limited to fires, natural disasters, floods, power and equipment failures, in accordance with the museum's Emergency and Preparedness Plan. 
• Do electronic repairs on permanent and temporary exhibits.  
• Researches, advises, and makes purchases of electronic equipment, and advises on changes for existing exhibits and their components 
• Evaluates new exhibits for safety and functionality and ease of maintenance. Collaborate with the Exhibit Development team to recommend necessary revisions and modifications. 
• Meets regularly with the Manager of Exhibit Operations and Supervisors to look at improvement and or retrofits needed to keep the exhibits in their best functional and aesthetic state. 
• Perform other work-related duties as required by Manager. 

Schedule: Tuesday-Saturday 

What We’re Looking For (Competencies) 

• Empathy and Leadership: Foster and environment that encourages growth and while providing an emphasis on accountability and holding to our standards for excellence.
• Resilience and Adaptability: The department by nature is involved in a multitude of different projects as well as maintenance throughout the exhibit halls. With this opportunity you will need to showcase your skills in professionalism and always keep composure. This position is to level out and bring order to the workflow so that there is little to no confusion. Strong attention to detail and the ability to adapt to changing shifts and complex schedules. 
• Creativity and Innovation: Works well within the team to solve problems as they arise. Models’ collaboration, transparency, generosity and build trust among the team. Encourages creative problem solving while adhering to rules and regulations as it pertains to safety of the visitors as well as colleagues. 
• Commitment to excellence and integrity: Shares in success and improvements that are needed within the department. Hold high ethical standards and show accountability and high standard for quality. Protects resources to make sure they are effectively and efficiently used. 

What We’re Looking For (Competencies & Experience) 

• Experience in operating mobile elevated work platforms such as personnel and scissor lifts. 
• In-depth mechanical and electronics troubleshooting knowledge, with the ability to train and develop staff in these skills 
• Ability to correctly identify and enforce life safety systems, personal protective equipment and lock out tag out. 
• Ability to effectively read and understand drawings and schematics and comment on revisions. 
• Experience in handling Museum artifacts and collections items. 
• Strong attention to detail and ability to identify and provide corrective feedback on the functionality and aesthetic of Exhibits and Exhibits halls. 
• Ability to organize and maintain complex schedules and shift priorities in compact time frames. 
• Familiarity with electronic testing equipment like but not limited to meters and Oscilloscopes. 
• This position includes some local travel with the potential opportunity of increased travel for the right candidate. Mostly will be to off-site storage but could be used as an installer/de-installer for one of our traveling temporary exhibits. 

Physical Requirements 

This position requires the ability to stand, walk, bend, kneel, and climb ladders while performing exhibit maintenance, troubleshooting, repairs, and installations. Responsibilities may include working in confined spaces and pushing, pulling, lifting, and moving exhibit components, tools, and equipment weighing approximately 40–50 pounds. 

How We Work – Our Values 

Mission-Focused: We inspire a lifelong love of science in everyone.    

Audience-Driven: Everything we do begins with the people we serve.  

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.  

Generous: We offer time and energy towards common goals.