Senior Staff Lead Site Reliability Engineer - R5803

Job Description:

What You'll Do:

Define and implement SLIs, SLOs, and other measures of service reliability  
Build and improve monitoring, alerting, logging, and tracing for infrastructure and platform services  
Lead technical response to complex incidents and drive root-cause analysis through resolution  
Identify recurring failure modes and work with engineering teams to eliminate them  
Improve system resilience through automation, testing, capacity planning, and failure recovery  
Develop tooling and automation that reduces manual operational work  
Partner with product and platform teams to incorporate reliability requirements into system design  
Establish incident response practices that improve detection, diagnosis, communication, and recovery  
Mentor product engineers and drive adoption of strong reliability and operational practices 
Mentor teammates in SRE and Cloud Engineering 
Define and manage short-and-long term SRE roadmap, distributing work across teammates 

Required Qualifications:

7+ years of experience in SRE, software engineering, infrastructure engineering, or related fields  
Experience operating production services with defined availability and reliability requirements  
Experience implementing SLIs, SLOs, monitoring, alerting, and incident response practices  
Experience designing and operating infrastructure in AWS or another major cloud environment  
Experience with infrastructure-as-code and automated infrastructure provisioning 
Experience supporting containerized applications and distributed systems  
Experience developing operational tooling or automation using Python, Go, or a similar language  
Ability to diagnose complex failures across applications, infrastructure, networking, and dependent services  
Experience leading incident response and root-cause analysis across engineering teams  
Experience leading and executing on technical vision of a team over multi-quarter timelines 

Preferred Qualifications:

Experience establishing or maturing an SRE function within an engineering organization  
Experience with Kubernetes and cloud-native observability systems  
Experience operating systems in regulated or compliance-driven environments  
Experience with capacity planning, performance analysis, and cloud cost management  
Background supporting shared infrastructure across multiple products or engineering organizations 
Experience with building roadmaps in ticketing systems 
Experience acting as a mentor for other engineers