Senior Manager - People Operations Program Management

Senior Manager, People Operations Program Management 

About Rubrik

Rubrik is on a mission to secure the world’s data. Our People Experience & Operations (PXO) team is building the Invisible Engine—a tech-forward, scalable HR operations function designed to deliver a frictionless employee experience. As our HR Business Partners focus on strategic business growth, PXO provides the core infrastructure, standardized workflows, and modern technologies that keep our global team moving fast.

About the Role

We are seeking a Senior Manager, People Operations Program Management to lead our global HR transformation roadmap and program portfolio. Reporting to the Senior Director of People Operations, this is a purpose-built role that connects dots across the broader People function (HRBPs, COEs, PXO, and People Tech). You will serve as the strategic program lead orchestrating major operational initiatives—from modernizing HR service delivery and case routing to leading AI-assisted workflow rollouts and cross-functional change management.

Functional leads own day-to-day operations; you own the overall program roadmap, project intake, sequencing, change strategy, and delivery outcomes.

Key Responsibilities

1. Portfolio Governance & Program Roadmap

• Own the PXO transformation roadmap: manage program intake, evaluate cross-functional dependencies, and balance team capacity across global priorities.
• Operationalize support tiers and service-level routing between HR Business Partners, People Operations, and self-service portals.

2. HR Service Delivery & System Rollouts

• Drive People Support Reimagined programs and global HR service delivery to completion across ticketing systems (Jira/JSM), email-to-case, and multi-tier support models.
• Partner with HR technology and knowledge management leads to streamline employee support channels into a single, intuitive entry point.

3. AI Enablement & Workflow Automation

• Program manage AI and automation use cases across People Operations in close partnership with AI4HR, HR Tech, IT, Legal, and Privacy teams.
• Embed human-in-the-loop guardrails into AI rollouts to ensure AI safely enhances retrieval, drafting, and workflow automation.

4. Change Management & Stakeholder Alignment

• Lead change management strategy, enablement programs, and adoption metrics for new HR tools and operating model shifts.
• Align stakeholders across HR Business Partners, Centers of Excellence (COEs), and IT through clear governance, communication rhythms, and executive updates.

What You’ll Bring

• Experience: 8–10+ years leading cross-functional HR programs, HR service delivery, or large-scale HR operations initiatives in global tech environments.
• Program & Portfolio Management: Proven track record managing multi-stream roadmaps, project intake, sequencing, and cross-functional trade-offs.
• HR Tech & Case Management: Familiarity with enterprise HR ecosystems (Workday, Jira Service Management, Confluence, or similar tools).
• Change Leadership: Exceptional stakeholder management skills with a demonstrated ability to drive alignment across HR, Legal, IT, and business leadership.
• Process & AI Awareness: Pragmatic understanding of operational workflows, continuous improvement, and how AI/automation tools enhance HR service delivery.
• Behavioral Competencies: Strong capability in influence without authority, systems thinking across People functions, pragmatic delivery, and resilience in driving change.

Join Us in Securing and Accelerating the World's AI Transformation

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. 

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Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

• Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

• Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

• Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. Rubrik provides equal employment opportunities to employees and applicants in all terms and conditions of employment, including recruiting, hiring, promotion, compensation, training, leave, and termination.

Rubrik provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law. If you need an accommodation to participate in the application process or to perform your job, please contact hr@rubrik.com. Accommodations may include changes to the application process, documents in an alternate format, a sign language interpreter, or specialized equipment.

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