Menlo Park, United States
Senior Desktop Support
Essel · Menlo Park · United States
Posted: 11/16/2023 · Last checked: 10/20/2026
Job description
Quoted in full from Essel's job posting. Gavroche does not edit it.
Start your career with Essel! We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step?
- Job description:
- Update and maintain technology knowledgebase with customer facing and internal troubleshooting documentation
- Perform remote and on-site troubleshooting through efficient troubleshooting methodology
- Test and deploy hardware and software solutions as part of new deployments, break-fix issues and move-add-change
- Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions
Requirements
- Interpersonal and customer facing skills
- Proven experience as a Senior Desktop Support/ IT Technician
- Trouble shooting complex technical problems • Proven excellence in customer service, interpersonal and customer-facing skills
- Troubleshooting with all different types issues
- Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/fix hardware and peripherals
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200 open roles like this one; at most three per employer shown.
What it support specialist adverts in the United States state
Middle half: 67,288 – 145,750 USD a year; median 105,750 USD.
From 150 adverts by 98 employers that state a salary, annualised.
How it support specialist roles in the United States are worked
2% fully remote · 0% hybrid · 98% do not say
Of 143 adverts. An advert that does not state a work mode is counted as not saying, not as on-site.
New openings in Menlo Park, by week
- 7/27/2026 12
- 8/3/2026 7
- 8/10/2026 9
- 8/17/2026 16
- 8/24/2026 14
- 8/31/2026 16
- 9/7/2026 14
- 9/14/2026 39
- 9/21/2026 21
- 9/28/2026 30
- 10/5/2026 36
- 10/12/2026 23
- 10/19/2026 5
242 openings over 12 weeks, by the week they were published.
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410 open.