Scrum Master

Location: Hybrid 3 days a week in-office (NYC, Denver, CO or Charlotte, NC area) 

Position Summary: 

We are seeking a skilled and passionate Scrum Master to support the development teams in applying agile practices effectively, with a focus on the Scrum framework. This role will foster a culture of continuous improvement, collaboration, and transparency, while guiding teams through agile maturity and delivering high-quality outcomes. 

Position Responsibilities: 

Agile Coaching & Facilitation 

• Facilitate Scrum events and coach teams to self-organize and continuously improve. 
• Design and lead retrospectives tailored to team needs. 
• Conduct quarterly team health checks and maturity assessments. 
• Guide teams in applying lean and agile principles to improve delivery. 

Team & Stakeholder Engagement 

• Foster collaboration between Scrum Teams and stakeholders. 
• Mediate conflicts and support team dynamics to ensure a healthy team environment. 
• Support onboarding and agile adoption for new team members and teams. 

Process Improvement & Metrics 

• Identify and remove impediments to team progress. 
• Leverage empirical data to drive continuous improvement. 
• Prepare and present sprint reports including velocity, capacity, and predictability metrics. 
• Build and maintain workflows and automation to enhance team efficiency. 

Product & Planning Support 

• Collaborate with product teams on backlog management and empirical planning. 
• Assist in roadmap development and release forecasting using agile metrics. 
• Promote best practices in lean, iterative software delivery. 

A Successful Contributor has: 

• Practical experience with multiple agile frameworks and their effective application. 
• Strong facilitation and conflict resolution skills. 
• Experience teaching and mentoring on Scrum and agile principles. 
• Understanding of business strategy techniques like Lean Startup and Design Thinking. 
• Experience with forecasting and release planning using agile metrics. 
• Knowledge of CI/CD and emergent architecture in iterative development. 
• Ability to build simple automation to support Scrum practices. 
• Strong communication skills grounded in commitment, courage, focus, openness, and respect. 

Qualifications: 

• Bachelor’s Degree in business, information technology, or 3 years’ work experience in related field required. 
• 3 years working in Scrum Master role or on a Scrum Team. 
• Certified Scrum Master (CSM) or equivalent certification preferred.