Program Manager - Healthcare Executive Forums

Reporting to the Executive Director, Peer Learning, the Program Manager, Healthcare Executive Forums is the strategic owner and architect of one or more high-impact convening programs. This individual is responsible for leading the design, growth, and performance of these programs, with a focus on delivering exceptional value to our health system and industry members.

Program Managers serve as trusted partners to members and internal teams, shaping programming strategy, driving engagement, and translating member insight into compelling convening experiences. As the business owner of their program(s), they are accountable for ensuring their portfolio contributes meaningfully to The Academy's mission, member outcomes, and growth strategy.

Primary Job Duties

Lead Program Strategy & Direction

• Own the strategy, content direction, and execution of assigned programs with a focus on member value, growth, and long-term sustainability
• Conduct market and member analysis to set the program's annual priorities and identify new opportunities for evolution or expansion
• Serve as the primary decision-maker for content design, session structure, and program pacing—ensuring relevance and innovation

Design & Deliver Exceptional Member Experience

• Lead content planning and development through interviews, insight synthesis, and relationship building with member executives
• Develop a comprehensive, interactive peer learning experience across the calendar year
• Identify and engage key voices (health system, industry members and thought-leaders) to co-create compelling, high-value programming

Drive Engagement, Recruitment & Program Growth

• Build and maintain strong relationships with health system and industry leaders within your program
• Partner with Health System Recruitment teams & Sales to identify recruitment needs and design campaigns that elevate participation and reach
• Track program performance metrics and lead efforts to continuously improve engagement and retention

Collaborate Cross-Functionally as Program Owner

• Partner with Event Services, Insights, Partnership Leads, Sales, and Account Management teams to align messaging, logistics, and member experience
• Advocate for your program's strategic needs, member insights, and growth potential across internal initiatives

 

Contribute to Organizational Strategy

• Participate in shaping the vision and evolution of the convening portfolio
• Pilot new formats, tools, and approaches that elevate The Academy's impact
• Mentor newer team members and contribute to the collective growth of the Peer Learning function

 

Minimum Qualifications

• 5+ years in strategic program management, client-facing, or thought leadership roles
• Experience in healthcare, consulting, association leadership, executive education, or enterprise B2B services
• Experience facilitating webinars and setting agendas
• Willingness to travel
• Exposure to C-suite stakeholders is a strong plus
• A love of convening and crafting experiences that spark learning and connection

 

Interpersonal Skills & Attributes

• Business Owner Mindset
• Strategic Thinker & Content Curator: can quickly synthesize trends, member feedback, and market signals into cohesive programming strategy that drives value
• Naturally curious about health system and industry dynamics
• Confident and credible in conversations with C-level executives; skilled at cultivating long-term relationships
• Can comfortably navigate complex stakeholder environments (health system, industry, internal teams)
• Cross-Functional Collaborator & Internal Influencer
• Strong project management skills—can juggle deadlines, recruitment campaigns, speaker prep, and content production
• Uses systems and tools to stay organized (e.g., Asana, Salesforce, shared drives)
• Brings a balance of high-level thinking with ability to execute on the details
• Comfort operating in a fast-growing, high-expectation environment with some ambiguity

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision.