Outside Sales Associate - Sales Relationship Manager

Overview

Construction Resources (CR) is a leading building products distributor serving the Southeast with a portfolio that includes countertops, appliances, lighting, garage doors, fireplaces, flooring, and more. As we expand into the Tampa market, The Outside Salesperson will work with clients to provide successful customer experience. The Outside Salesperson will generate sales of all products. They will work with existing customers and secure prospective new customers and clients by phone, e-mail and direct office appointments providing detailed information on product specifications, services, pricing and delivery and install scheduling. Will focus on builders, designers, remodelers, as well as retail customers. Will also represent Construction Resources at NKBA, NARI, and various HBA events.

Outside Customer Service Essential Functions & Responsibilities

• Work with national account manager to address field issues to provide final solutions
• Help communicate job readiness
• Provide excellent sales support and customer experience to all accounts
• Develop and maintain relationships with all accounts
• Visit jobsites as needed to provide the required sales support
• Communicate lead times and work with scheduling changes
• Assist customers via email
• Follow up phone calls to secure orders
• Resolving customer issues
• Follow up to ensure customer satisfaction

 

Retail Sales Essential Functions & Responsibilities

 

• Work retail leads as provided, especially on fireplaces and surrounds
• Provide excellent sales support and customer experience
• Conduct sales presentation of products and services to customers
• Visit jobsites as needed to provide the required sales support
• Communicate lead times and work with scheduling changes
• Assist customers via email
• Collect deposits and balances before delivery
• Follow up phone calls to secure orders
• Resolving customer issues
• Follow up to ensure customer satisfaction

 

Experience

• 3 - 5 years’ experience/hands-on knowledge within construction industry product sales 
  Self-motivated, driven to close sales
  Ability to communicate at all levels, both inside and outside of the Company
• Computer literate; working knowledge of MS Office 
• Must possess a valid driver’s license and good driving record

 

Skills and Experience

• Strong communication and interpersonal skills with the ability to build lasting client relationships
• Proven ability to generate leads, conduct prospecting activities, and close sales opportunities
• Experience managing a sales pipeline and meeting/exceeding sales goals or quotas
• Solid negotiation and presentation skills; comfortable with face-to-face meetings and product demonstrations
• Self-motivated with excellent time management and organizational skills
• Proficiency with CRM software (Salesforce, HubSpot, or similar) and Microsoft Office/Google Suite
• Ability to work independently while collaborating effectively with internal teams
• Willingness to travel within assigned territory as needed