IT Systems Engineer

ABOUT THE ROLE:

The IT Systems Team at 𝕏 manages a dynamic and evolving virtual infrastructure that provides secure, high-performance, and reliable corporate resources for business-critical users and applications. This role focuses on building, deploying, and managing on-premises Microsoft Windows Server infrastructure, including Active Directory, VMware Horizon Windows VDIs, and Windows VMs running SQL Server, while collaborating with other teams to deliver scalable, reliable solutions.

RESPONSIBILITIES:

• Build, manage, and support complex application stacks on Windows Server
• Administer on-premises Active Directory (domain controllers, Group Policy, identity, and access)
• Deploy, configure, and support VMware vSphere technologies, including vCenter and ESXi
• Deploy, configure, and support VMware Horizon Windows VDI environments
• Manage Windows VMs hosting Microsoft SQL Server, including patching, performance, and availability
• Provide Windows Server troubleshooting and hands-on technical support
• Manage and support scalable storage solutions, preferably NetApp, in support of Windows workloads
• Automate Windows infrastructure using PowerShell and related Microsoft tooling
• Work with engineering teams and third-party vendors to implement scalable solutions
• Ensure compliance by collaborating with internal audit and compliance teams
• Develop and maintain standard operating procedures
• Participate in a 24/7 on-call support rotation
• Install, configure, test, and maintain Windows operating systems and system management tools
• Proactively ensure high levels of system availability and reliability
• Monitor and optimize Windows application and infrastructure performance, identify bottlenecks, and partner with developers on fixes
• Write and maintain scripts to improve system efficiency and automation

BASIC QUALIFICATIONS:

You are a highly skilled IT Systems Engineer with a deep understanding of infrastructure management and automation. You thrive in a collaborative and fast-paced environment, leveraging your expertise to enhance system performance and reliability. The ideal candidate will also have:

• Deep understanding of Microsoft infrastructure management and automation
• 3 to 5 years of experience in the following:
  • Systems engineering for corporate Microsoft infrastructure
  • Managing large-scale Windows Server environments
  • On-premises Active Directory administration
  • Virtualization at scale with VMware vSphere (vCenter, ESXi)
  • VMware Horizon Windows VDI administration
  • Supporting SQL Server on Windows VMs
  • Managing scalable storage solutions, preferably NetApp
  • Developing and maintaining performance metrics for systems
•  Strong understanding of basic networking concepts as they apply to Windows and VMware environments
• Proficiency with PowerShell for automation and configuration management
• Ability to translate business needs into technical solutions
• Outstanding analytical and problem-solving skills
• Strong written and verbal communication skills
• Experience writing technical design documents and maintaining documentation
• Familiarity with working in a source-controlled environment
• Experience with VMware data center virtualization and VMware Horizon

PREFERRED SKILLS AND EXPERIENCE: 

• Experience with Windows Server clustering, failover, and high availability
• Familiarity with Microsoft configuration and deployment tooling (e.g. SCCM/MECM, Intune, or equivalent)
• Knowledge of storage best practices for SQL Server and VDI workloads on NetApp

COMPENSATION AND BENEFITS:

$162,000 - $226,000

Base salary is just one part of our total rewards package at 𝕏, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.