Inside Sales Specialist - Bilingual in Korean

[Position]

Inside Sales Specialist (Steel trading, NJ)

[About Our Client]

A global trading and investment company. In trading, it specializes in a variety of commodities such as Chemicals, Steel,Semiconductors materials. In investment, it focus on Renewable Energ: Solar/BESS projects & EV-DC Fast Charging Solutions.

[Job Summary]

[Job Description]

Duties and responsibilities include, but are not limited to:

- Sales Support & Coordination: Act as the primary internal contact for clients, handling inquiries, preparing quotes, and processing purchase orders (POs) for steel products.

- Cross-functional Collaboration: Serve as a key liaison between External Sales and Logistics/Documentation teams to ensure accurate order transmission and timely delivery.

- Order Tracking & Logistics Liaison: Coordinate with the logistics team to monitor shipping schedules, vessel tracking, and delivery statuses, updating both internal teams and clients.

- Documentation Management: Verify and manage commercial invoices, packing lists, mill test certificates (MTC), and other shipping documents required for steel trade.

- Account & Data Maintenance: Maintain accurate customer records and sales data within the CRM/ERP system.

- Inventory & Position Management: Oversee and manage inventory levels, including pre-purchase (long positions) and pre-sales (short positions) tracking.

- Sales Business Model Registration: Register and manage various team-level Business Models (BM) within the internal system.

- Perform other duties and responsibilities as assigned or required.

Requirements

[Qualifications]

- 1-5 years of experience in sales operations, supply chain, logistics, or order management

- High level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast-paced environment

- Bilingual in English & Korean

- Ability to interact and communicate clearly and professionally with coworkers and customers

- Good organization skills