Implementation Strategist

About the company

Our client is a fast-growing software company.

The role

Raydar is recruiting for this role on behalf of our client. Own enterprise customer implementations from kickoff through go-live, acting as a trusted advisor to senior executives. Manage several accounts at once and feed customer insights back to product and engineering teams.

What you'll do

- Lead enterprise onboarding from kickoff and planning through integration setup and go-live.

- Manage multiple customer accounts at the same time.

- Build and maintain relationships with senior executives and steering committees, presenting early results and encouraging adoption.

- Advise customers on best practices with a clear point of view rather than simply fulfilling requests.

- Work with product and engineering teams to turn customer insights into roadmap input.

- Collaborate with pre-sales on proofs of concept and demos, and guide junior analysts on integration and data work.

Requirements

What we're looking for

- Either a background combining large-company and startup experience in digital procurement, or 1 to 2+ years as an analyst at a leading consulting firm or investment bank.

- Polished, customer-ready communication, with the ability to lead and structure conversations with senior enterprise stakeholders.

- Post-sales enterprise implementation experience, having led deployments end to end.

- An excellent academic record from a highly regarded university, ideally in a quantitative or business-related discipline.

- Comfort pushing back constructively and working independently in a fast-moving environment.

Bonus points

- Hands-on experience with ERP or spend management platforms.

- Prior founder or founding team experience.

Benefits

Compensation and benefits

- Base salary: USD 130,000 to 180,000 per year

- Equity

Location and work model

- San Francisco, CA, United States

- Hybrid, 3 days per week in office

- Full-time