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Houston, United States

Customer Service Representative

SunSource · Houston · United States

Customer Support Agent

Posted: 8/27/2026 · Last checked: 10/12/2026

Job description

Quoted in full from SunSource's job posting. Gavroche does not edit it.

The successful candidate will be responsible for sales of corporate products to business and industrial establishments over the telephone and internet.  The Industrial Inside Sales/Customer Service Representative will maintain accounts and conduct day to day activities to keep account customers satisfied. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non standard, value added solutions to customer problems; enter all sales orders and purchase orders into the computer system; and set up part numbers and manage contract files.

Role and Responsibilities

    • Sell industrial hose and gasket products and maintain customer accounts
    • Take orders on the phone and over the internet
    • Enter orders and product quotes into the computer system
    • Emphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtained
    • Estimate delivery dates based on knowledge of production and delivery schedules and inventory
    • Prepares reports of business transactions in company database
    • Works with account managers to keep account activities up to date
    • Investigates and resolves customer problems with deliveries
    • Other duties as assigned

Education and Experience

    • 4 plus years related experience and/or training; or Bachelor's degree (B. A.) from a four-year college or university; or equivalent combination of education and experience.
    • Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, etc.
    • Knowledge of industrial hose and gasket industry preferred

Similar roles in Houston

200 open roles like this one; at most three per employer shown.

What customer support agent adverts in the United States state

Middle half: 35,100 – 55,012 USD a year; median 42,461 USD.

From 198 adverts by 102 employers that state a salary, annualised.

How customer support agent roles in the United States are worked

3% fully remote · 0% hybrid · 97% do not say

Of 229 adverts. An advert that does not state a work mode is counted as not saying, not as on-site.

New openings in Houston, by week

  1. 7/20/2026 32
  2. 7/27/2026 36
  3. 8/3/2026 57
  4. 8/10/2026 56
  5. 8/17/2026 52
  6. 8/24/2026 72
  7. 8/31/2026 69
  8. 9/7/2026 72
  9. 9/14/2026 78
  10. 9/21/2026 100
  11. 9/28/2026 120
  12. 10/5/2026 113
  13. 10/12/2026 5

862 openings over 12 weeks, by the week they were published.

Other roles at SunSource

205 open, including roles outside the United States.