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Chicago, United States

Customer Service Receptionist- Commercial

Titan Security Group · Chicago · United States

$23.75 per hourCustomer Support Agent

Posted: 10/16/2026 · Last checked: 10/17/2026

Job description

Quoted in full from Titan Security Group's job posting. Gavroche does not edit it.

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Titan Security is hiring a Customer Service Receptionist in Downtown Chicago.

Responsibilities of the Front Desk Concierge include, but are not limited to:

  • Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
  • Maintain clear, accurate administrative logs at front desk pertaining to people or property
  • Control access for tenants, visitors or vendors as required
  • Record data on incidents for building and Titan Security management
  • Other duties as assigned

Required Qualifications of the Front Desk Concierge include:

  • Must be at least 18 years of age
  • Available for 2 of 3 shifts
  • Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position
  • High School diploma or general education degree (GED)
  • Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
  • Able to pass pre-employment drug screen and criminal background check
  • Able to read, write, speak, and understand English
  • Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of the Front Desk Concierge include:

  • Bi-lingual considered a plus

Pay and Benefits of the Front Desk Concierge include:

  • Position starts $23.75 per hour
  • Paid time off and paid holidays
  • Medical, Dental, and Vision insurance
  • Opportunities for career growth and promotion
  • Skills-enhancing training

EOE/M/F/D/V

#HP #IND1

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Middle half: 34,734 – 54,450 USD a year; median 42,412 USD.

From 208 adverts by 100 employers that state a salary, annualised.

How customer support agent roles in the United States are worked

8% fully remote · 0% hybrid · 92% do not say

Of 230 adverts. An advert that does not state a work mode is counted as not saying, not as on-site.

New openings in Chicago, by week

  1. 7/20/2026 72
  2. 7/27/2026 61
  3. 8/3/2026 87
  4. 8/10/2026 73
  5. 8/17/2026 95
  6. 8/24/2026 162
  7. 8/31/2026 152
  8. 9/7/2026 129
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  11. 9/28/2026 175
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1,795 openings over 12 weeks, by the week they were published.

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93 open.