Collections Account Manager

Byrider - 6011 Bay Road Saginaw MI 48604

Collections Account Manager  (Consumer Finance)       

Immediate hire! 

Are you a strong communicator who knows how to build relationships, solve problems, and get results? We’re looking for a Collections Account Manager to join our team and work directly with customers to manage accounts, resolve payment concerns, and help customers stay on track.

This is a great opportunity for someone who is confident, motivated, and comfortable having financial conversations while providing excellent customer service. You’ll balance customer relationships with company goals, negotiate payment solutions, and take ownership of your portfolio from start to finish.

If you enjoy a fast-paced environment, are motivated by results, and want a career where your communication and problem-solving skills make a real impact, we’d love to meet you.

Rewards for Collections Account Manager:                  

• Compensation: $17-$20/hr
• Hourly pay + monthly bonus
• Full benefits- Health, Dental, Vision, PTO, 401k
• Career growth opportunities
• Industry-best customer program    

 Responsibilities for Collections Account Manager:                

• Collections, customer service, customer retention
• Assist with lending/credit origination  
• Help ensure branch compliance  
• Demonstrate a high level of customer service 
• Work with consumer finance software   

Hours for Collections Account Manager:                

• Full-time (40 hours)
• 100% onsite
• No Sundays
• Work most Saturdays (shorter day) with a weekday off
• Location hours: Monday - Thursday 9am-6pm, Friday 8am-7pm, Sat 8am-1pm
• Shifts will vary
• Overtime as needed with OT pay

Requirements for Collections Account Manager:                

• 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, or related experience
• Good communication, computer & customer service skills
• Able to work the hours listed & 100% onsite
• Able to pass a background check