Bath & Shower Service Technician

Join Cincinnati's #3 Top Workplace!

About the Role: Bath & Shower Service Technician

As a Service Technician with Bath Experts, you will play a crucial role in maintaining our brand's commitment to quality and customer satisfaction. Your primary responsibility will be to provide exceptional service and support for our bath and shower systems. This role requires inspecting, servicing, and transporting materials, as well as performing a range of repairs, including carpentry, plumbing, electrical, and finish work.

Our Service Technicians enjoy the benefits of W2 employment and are provided with all the tools and training to take the next step in their careers. The ideal candidate for this position will possess the technical expertise and excellent customer service skills that will create positive experiences for our valued customers.

What you can expect from Bath Experts:

• Training: Paid, on-the-job training. Through our Service Training program, you will learn all the skills needed to become successful in this role
• Tools Provided: All necessary tools, equipment, and material are supplied, including PPE and company clothing as well as company vehicle and gas card
• Growing Company: Join a rapidly growing company backed by the leading Jacuzzi brand in the bath remodeling industry
• Benefits: Full-time W2 employment with a generous benefits package including Medical, Dental, and Vision insurance, Paid Time Off (including Paid Holidays and your Birthday Off!), and a 401(k) with 4% company match
• Consistent, year-round work

Job Duties & Responsibilities:

• Diagnose and troubleshoot installation issues, performing necessary repairs
• Conduct service calls, including fixing leaks, recaulking seals, replacing shower components, adjusting shower doors, and completing other related tasks
• Respect the homeowner's property by maintaining a clean and safe working environment
• Ensure all work meets company standards and satisfies customers
• Accurately document work performed, and materials used
• Properly maintain the company vehicle and keep it well-stocked with the necessary tools and materials

Skills & Qualifications:

• Previous experience in carpentry, remodeling, plumbing, construction
• Basic knowledge of hand tools, power tools, and other equipment
• Ability to handle physical workload and consistently lift 50+ pounds
• Strong attention to detail and ability to read and interpret technical documents and manuals
• Ability to provide excellent customer service

Why Work at Bath & Cabinet Experts?

Bath & Cabinet Experts specializes in transforming bathrooms and kitchens through premium remodeling solutions. Founded in 2019 in Indianapolis, we are the exclusive Jacuzzi Bath Remodel dealer for Indiana and Ohio. Since then, we've expanded into six markets across the Midwest and continue to grow each year.

In addition to bath remodeling, we've launched Cabinet Experts, our kitchen cabinet refacing division, bringing homeowners the same high-quality craftsmanship and customer experience we're known for.

When you join Bath & Cabinet Experts, you're joining one of the fastest-growing and most respected home improvement companies in the Midwest.

Our Achievements

• 🏆 #3 Top Workplace in Cincinnati
• 🏆 #5 Top Workplace in Indianapolis
• 🏆 #6 Top Workplace in Cleveland
• 🏆 7-Time Top Workplace Award Winner
• ⭐ Nearly 5,000 customer reviews with a 4.9-star rating
• ❤️ More than $200,000 donated to local children's hospitals and charitable organizations

Our Top Workplace recognition is especially meaningful because it's based entirely on feedback from our employees. We're committed to creating an environment where people feel valued, supported, and empowered to grow their careers while making a positive impact on our customers and communities.

If you're looking for more than just a job—and want to build a career with an award-winning company that invests in its people—we'd love to meet you.

Keywords: Bath & Shower Technician, Service Technician, Remodeling Technician, Home Improvement Technician, Bath Repair, Shower Repair, Plumbing Repair, Carpentry, Hand Tools, Power Tools, Measuring Tools, Career Growth, Award-Winning Workplace, Top Workplace