Assistant Manager - National Accounts - Sephora

About Charlotte Tilbury Beauty 

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing. 

Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. 

We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us. 

About the role 

The National Accounts Assistant Manager will work with the Specialty business including Sephora US, Sephora CA and Sephora at Kohl’s. They will support the commercial team and be a liaison between cross functional teams internally as well as externally with the retailer’s buying/planning teams. They are responsible for assisting the AVP and Trade Marketing Director on the team, and assist with reporting, SKU management, assortment file updates, communications within the Charlotte Tilbury organization regarding the accounts, and be in close contact with the retailers with updates on new product information, product changes, shipping updates, and VM/event planning coordination. This role requires the assistant manager to build strong partnerships with everyone they work with, both internally and externally. Must be able to thrive in a fast-paced environment as our business continues to grow. Strong follow up and time management skills are needed

As a Assistant Manager, National Accounts (Sephora) you will 

• Assist with Tuesday Trade Call reporting and deck completion every Monday. Lead Sephora presentation on call as needed in AVP absence.
• Analyze sales reports weekly to uncover storytelling and react to business trends. Partner with planning on stock issues.
• Work with planning team and AVP to phase retail sales for new launches by week to adhere to global finance deadlines.
• Maintain RPA and Digital Exposure files with all relevant Information, while visiting Sephora.com daily for any updates to competitive promo.
• Ensure retailer activation calendar is fully up to date and any modifications are communicated to the Account Lead, Field Team and Marketing.
• Work closely with AVP to specialize in the Sephora CA business including developing relationships with the Sephora Merchant team, partnering with AVP on localized strategies and recommendations, and quarterly forecasting.
• Partner with Account lead on all retail activities- working closely with marketing teams to assist with execution of online and in store programs.
• Partner with Customer Supply Chain team to ensure all retailers have up to date shipping information, assist with notification of any product changes
• Complete assortment files for all in-store gondola updates and ensure sku numbers are fully accurate. Gatekeeper of assortment file and point person with external Sephora team on all communication regarding gondola updates.
• Responsible for partnering with Trade Marketing Director on completion of all VM briefs for assortment changes and secondary exposures in-store adhering to VM team's deadlines.
• Communicate with Demand Planning team on any assortment changes to com, gondola or in-store product placement to ensure proper stock coverage.
• Own Quarterly Field Facing One Pager, recapping all upcoming activations across Sephora US/CA. Point person for any Field questions in AVP absence.
• Partner with Marketing and Events Team on all sampling, AOV offers, and retailer led event planning to ensure seamless execution (SMC, Sephoria, other Event moments).
• Assist with all presentation decks for Sephora BI sale, annual planning, market and all other Sephora and internal facing meetings.
• Assist with all markdown Business Cases as the lead on the team. Work closely with Finance to create templates and fill out sales data and lift projections.
• AD HOC support for all internal and external teams.

Who you will work with 

Reports into AVP, National Accounts, Sephora & SWAK

About you 

• 2 years minimum experience in a national accounts/e-commerce/buying/planning role.
• Strong retail math comprehension: understanding of key retail metrics, including sell thru, open to buy, weeks of supply, and margin.
• Strong analytical skills and ability to create sales performance reports.
• Proficient in Excel and PPT.
• Ability to work autonomously with strong attention to detail and exceptional organizational skills.
• Excellent communication skills, both oral and written.
• Proactive follow-up skills. Strong work ethic accompanied by a desire to grow with the company. Team Player and can do attitude

Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam. 

While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed. 

Why join us? 

Base Salary Range: $80,000 - $90,000** 

• Generous staff discount to use on all products 

• Medical, dental, and vision benefits 

• Commuter Benefits (Pre-tax) 

• Flex Spending Account (FSA) 

• Employee Assistance Program (EAP) 

• 401(k) with Company match 

• Paid Time Off 

• Birthday PTO 

**Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting** 

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process. 

Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page! For updates, stories, and behind‑the‑scenes moments.