Posted by the employer · Lisbon, Portugal
German Customer Support
Cross Border Talents · Lisbon · Portugal
Posted: 16/02/2021 · On the employer's job feed since 11/10/2026
The advert
Quoted in full from Cross Border Talents's job posting. Gavroche does not edit it.
We are looking for German customer support for a Customer Support Position in Lisbon
If you are looking for stability, to work in a multi-cultural environment and to grow within the company, this is your chance
Our client is one of the largest multinational BPO companies in the world. They are known to work with world famous brands but also start-ups. They are constantly evolving and looking for new talent to join them!
Requirements
- Native or near native German
- A good level of written and spoken English (B2-C1)
- Team player and open minded
- Good knowledge of computer tools
- Excellent oral and written communication and argumentation skills
- Proactive, dynamic and motivated
- Non-European candidates need a work permit
RESPONSIBILITIES
- Ensure quality service by responding to customer inquiries by phone, chat and/or e-mail
- Provide active listening and empathy
- Support and manage customer issues
- Provide personalized recommendations and solutions to various customer requests
Benefits
- Attractive salary
- Unfixed contract (CDI)
- Bonuses
- Private health and dental insurance
- Great possibility of career progression
- Work stability
Relocation package (only for candidates with relocation needs) Up to 200 € for your travel ticket (after 3 months) Up to 360 € for accommodation per month for the first 6 month (reimbursed) Accommodation support customized which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation.
Don't wait another minute and apply directly for this opportunity! Please send your CV in English.
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107 open customer support agent roles found; at most three per employer shown. Source: Direct employer job feeds (ATS) and career sites crawled by gavroche-direct.
How customer support agent roles in Portugal are worked
4% fully remote · 0% hybrid · 96% on-site
From 103 adverts whose ATS states a work mode. Source: Direct employer job feeds (ATS) and career sites crawled by gavroche-direct; the employers' own work-mode flags (adverts without one count as on-site).
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269 vacancies. Source: Direct employer job feeds (ATS) and career sites crawled by gavroche-direct; vacancies by their own publication week.
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