Posted by the employer · Lisbon, Portugal
Dutch Technical Support Specialist
speakit · Lisbon · Portugal
Posted: 16/09/2025 · On the employer's job feed since 11/10/2026
The advert
Quoted in full from speakit's job posting. Gavroche does not edit it.
Become the technical expert who helps clients solve every problem!
Work on-site in Lisbon providing high-level technical support and collaborate with international teams to ensure the best customer experience.
Responsibilities:
- Troubleshoot and resolve technical issues for clients promptly.
- Manage requests, bugs, and troubleshooting cases via phone and email.
- Collaborate closely with engineering teams for reports and product improvements.
Train clients on product functionalities and technical tools.
Requirements
- Native Dutch and fluent English (B2)
- Previous experience in technical support or IT helpdesk
- Strong analytical and problem-solving skills
- Excellent communication and teamwork skills
- EU citizenship or valid work permit for Portugal
Benefits
- Accommodation Provided in shared apartment.
- Bills paid by the company
- Monthly meal allowance
- Private health insurance from day one.
- Transport allowance.
- Career growth and personal development opportunities
- Work on-site in Lisbon with a multicultural team
- Performance bonus
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112 open customer support agent roles found; at most three per employer shown. Source: Direct employer job feeds (ATS) and career sites crawled by gavroche-direct.
How customer support agent roles in Portugal are worked
0% fully remote · 0% hybrid · 100% on-site
From 108 adverts whose ATS states a work mode. Source: Direct employer job feeds (ATS) and career sites crawled by gavroche-direct; the employers' own work-mode flags (adverts without one count as on-site).
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