Key Account Manager - Ejecutivo de Cuentas Clave - Hybrid

What you'll do

We're looking for a Key Account Manager to own and grow strategic client relationships that drive long-term value for Clara and our customers. You’ll serve as the main point of contact for our most important clients in Mexico, combining commercial acumen with consultative insight to help them optimize their spend management through Clara’s platform.

In this role, you’ll proactively identify opportunities for growth and expansion, manage complex sales and onboarding cycles, and act as a trusted partner to C-level executives across our customer base. Your work will directly position Clara as the go-to financial partner for high-impact organizations.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• 5+ years of experience as a Key Account Manager or Customer Success Manager in a B2B model

• Previous experience in the financial sector, particularly in traditional banking institutions

• Proven ability to onboard, manage, and grow B2B client accounts

• Comfort navigating financial systems, ERP integrations, and budget conversations at the CFO level

• Sales forecasting skills and experience managing sell-in/sell-out strategies

• Excellent relationship-building skills with a FANTER (Farmer + Hunter) mindset

• Structured, results-oriented approach with strong business acumen

• Professional proficiency in English

Nice to haves

• Existing relationships within Mexico’s enterprise ecosystem

• Experience creating and executing go-to-market or partner marketing plans

• Confidence leading multi-stakeholder sales cycles and negotiating at C-level

• High adaptability to change with an innovation-driven attitude

Where we work

This is a hybrid role: you'll split your time between the office, customers and home. We don't set a minimum number of office days for most roles — you'll spend time in the office naturally, and most days during your ramp-up or when your leader asks.