Veterinary Receptionist - FTC

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are seeking an organised, personable Receptionist to join our team at Clockhouse Vets on a part-time fixed-term basis for 6 months.

Our Stroud branch is equipped with an operating theatre, dedicated dental theatre, X-ray, dental X-ray, portable ultrasound and a newly installed scavenging system. We have separate Cat and Dog wards and an isolation kennel. We offer a separate Cat reception area, and a spacious and welcoming waiting room.

As a practice we focus on collaboration ensuring consistency and cohesion across all teams which is supported by regular team and whole practice meetings. Social events are organised quarterly, examples of which include, ninja warrior, pottery painting, team rounders, family fun days, wine tasting and samba drumming.

How You’ll Make a Difference

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Working Pattern

Key Responsibilities

The role will include supporting the veterinary staff at busy times and to provide the highest level of care to our clients and their pets. Primary responsibilities will include greeting clients and their pets, booking appointments, handling telephone and email enquiries and taking payments. The ideal candidates will be confident in verbal and written communication with a professional, friendly and caring approach along with a positive "can do" attitude. 

You Might Be a Great Fit If...

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

What We Offer Our Team

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.