Veterinary Receptionist

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

Here at the Oak Veterinary Group, we are looking for an experienced Receptionist to join our existing experienced Support Team to offer an opportunity for a Receptionist position at our Fishguard Practice with occasional cover at Haverfordwest & St David's Practices!

We are looking for a friendly, hardworking, and enthusiastic dedicated client centred individual, to become a part of our existing efficient Reception / Support Team to become the focal support for the Clinical Team & Clients at our Fishguard Practice. Our busy Practices thrive in an environment of collaboration and effective teamwork.

How You’ll Make a Difference

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Working Pattern

We require ideally one candidate to work 37.5 hours per week ( flexible arrangement would be considered) between the hours of 8am-5pm weekdays (Fishguard Practice) and 8.30am-1.30pm on Saturdays on a rota basis at our Haverfordwest (time in lieu compensated). The job will be based at Fishguard with occasional rotational cover potential at our Haverfordwest and St David’s Practices (rota determined) with an equal share of Saturday morning cover at our Haverfordwest Branch only.

Key Responsibilities

You Might Be a Great Fit If...

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

What We Offer Our Team

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.