Front of House - Receptionist - Balham

Front of House Superstar Wanted

RUSH Hair & Beauty - Balham

Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our Balham salon.

As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.

Hours: Full-time, 5 days per week (including weekend work)

The Role

• Greeting clients and delivering exceptional customer service
• Managing appointments and maintaining the salon schedule
• Answering phone calls, emails, and client enquiries
• Supporting the salon team with administrative tasks
• Maintaining a clean, organised, and professional reception area
• Ensuring every client feels valued from arrival to departure

What We’re Looking For

• Previous experience in a customer service or front of house role (salon or spa experience preferred)
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Strong organisational and time management skills
• Friendly, professional, and confident manner
• Proficient computer skills; experience with booking systems is an advantage
• Availability to work weekends

Perks & Benefits

• Up to £12.71 per hour
• 40% friends and family discount on all hair and beauty services
• Up to 20% discount on professional homecare products
• 28 days annual leave (pro rata, inclusive of bank holidays)
• Clear career progression opportunities including Management, Head Office, Recruitment, Training and more

If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.