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Event Management and Support Specialist - German

Eventogy · London · United Kingdom

Occupation
Customer Support Agent

Posted: 27/10/2026 · Last checked: 27/10/2026

Job description

Quoted in full from Eventogy's job posting. Gavroche does not edit it.

STRICTLY NO AGENCIES: We are only accepting direct applications for this role. Any unsolicited CVs sent will be treated as a gift and will not be subject to any terms or fees.

RECRUITERS: DO NOT CALL OR EMAIL US REGARDING THESE ROLES


About Us

At Eventogy, our mission is to be the trusted technology partner for corporate event professionals everywhere, innovating the future of events with integrity and courage. We are a character-driven team, united by our ambition to deliver excellence. One of our core strengths lies in our exceptional Support team—individuals who consistently go the extra mile to help our clients execute world-class events.

We are now looking for a highly skilled and dedicated professional to join our Event Management Support division. You’ll be joining a specialist team that supports one of our largest corporate banking clients, whose teams operate across Germany, the UK and the US.

The Role

As an Event Management and Support Specialist, you’ll act as an extension of our client’s internal events team. Using the Eventogy platform, you will take ownership of the full event lifecycle—from initial planning to final delivery. This includes creating branded event websites, managing delegate communications and registration, building live engagement tools such as event apps, and delivering tailored reporting solutions.

Key Responsibilities

  • Understand the client’s event objectives and manage end-to-end execution via the Eventogy platform
  • Build and maintain event websites tailored to each project
  • Oversee attendee registration and communications through our integrated CRM tools
  • Configure and manage live event engagement tools including polling, Q&A, messaging walls, and push notifications
  • Produce detailed and customised reports using the Eventogy analytics suite
  • Provide responsive, hands-on technical support and troubleshooting throughout the event lifecycle
  • Ensure the seamless delivery of all client events, exceeding expectations where possible

Requirements

What We’re Looking For

  • Fluency in business German (essential)
  • Previous experience with event management software or similarly complex platforms
  • Excellent technical aptitude with the ability to learn new tools and solve problems independently
  • Strong interpersonal and client service skills; capable of building and maintaining trusted relationships
  • Proven ability to analyse data and produce custom reports
  • Meticulous attention to detail and outstanding organisational skills
  • Excellent written and verbal communication
  • Experience in event management is desirable but not essential
  • Ability to work autonomously while managing multiple projects concurrently
  • Flexibility to work shift hours aligned to stakeholders across EU and US time zones

    Please note: Applicants must have the right to work in the UK and be currently based here. Sponsorship is not available for this role.

    Location: This is a hybrid role with shift-based work. Candidates are expected to be physically present in our Farringdon, London office on Tuesdays, Wednesdays, and Thursdays.

Benefits

What We Offer

At Eventogy, you’ll be part of a passionate and supportive team, working at the forefront of event technology. We offer:

  • Competitive salary
  • Dynamic and collaborative work environment
  • Opportunities for professional development and internal progression
  • The chance to work with high-profile global clients in a fast-growing business

To apply, please submit your CV and a brief cover letter explaining your relevant experience and what makes you a great fit for the role.

From Gavroche data

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