Account Director - MoD

Company Description

Civica's Central Government & Defence (CGD) business helps government organisations transform the services that matter most. We design, build and manage secure digital services, data platforms and modern applications that improve outcomes for citizens and public servants. Combining public sector expertise with capabilities in digital, data, AI and cloud, we work alongside our clients to deliver intelligent solutions and lasting impact.

Why this role matters

The Account Director will drive growth in a Central Government portfolio and shape the future of public service delivery. You will shape and close complex, high value deals by positioning tailored outcome based solutions to Central Government customers. 

Requirements

Key responsibilities:  

• Planning & Prospecting: Create and execute effective plans to build and maintain a strong, qualified pipeline. 
• Consistently achieve set targets by driving strategic sales initiatives and managing a high value and complex deals with Central Government customers  
• Influencing & Negotiating: Build trust, inspire change and negotiate value-driven outcomes 
• Stakeholder Relationship Building & Management: Build trust, credibility and alignment with key decision-makers and influencers. 
• Value-Driven Commercial Excellence: Create tailored solutions that align customer outcomes with Civica’s value proposition 
• Momentum & Deal Velocity: Build momentum to accelerate deal cycles and maintain prospect engagement 
• Agility & Resilience In Sales: Adapt effectively to challenges, setbacks and shifting priorities 
• Building Advocacy & Long-Term Partnerships: Turn satisfied customers into advocates, driving referrals and long-term relationships. 

 Essential:

• Experience selling complex high value solutions   

• An excellent communicator – experienced in presenting to customers 

• A skilled negotiator, able to influence  

• Experience of using Salesforce  

• Proactive, determined and dynamic  

• Full UK driving license  

• Eligibility for SC 

Benefits

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.