SAP Support Technician

Job Location: Foster Creek, AB

Contract Length: 12 months

Travel Requirements: Candidates must be willing and able to travel up to 50% of the time as required

Work Schedule: 7 days on/7 days off - 11.43 hrs/day – 80 hrs/wk

Rate of Pay: $41.00 - $59.00 (depending on experience, qualifications, and engagement model)

Reporting to the CMMS Lead, Maintenance Work Management & Performance Department, the main responsibility of the Contract SAP Support Technician will be to provide end-user support and enhance the work management processes/systems, provide input to optimize, deliver training and coaching to the processes/systems and support the site with viewing and investigating critical metrics and reporting data. 

This position will enable you to apply maintenance-related business and system knowledge to support the operation of our Steam Assisted Gravity Drainage (SAGD) facilities. 

Work Environment:

·       This role will start at Foster Creek and could move between Christina Lake, Sunrise, and Foster Creek, based on business need.

·       This is a 12-month Contract position working a shift of 11 hrs 25 mins/day; 7 days on 7 days off; 80 hrs/shift; Wednesday start; 2-week cycle

·       Depending on your place of residence and your shift rotation, bus and/or air transportation to/from site is offered from designated departure points in select locations.

·       Foster Creek is serviced by flight Hubs in Calgary and Edmonton as well as bus transportation to site from La Corey, AB. 

What you’ll do:

·       Provide end user support of work management processes in SAP, focusing on work identification, work execution and closeout (Notifications and Work Orders)

·       Provide input to optimize and enhance the work management processes and SAP functionality to reduce transactional work and improve efficiencies

·       Deliver SAP training and develop related work instructions and procedures

·       Provide coaching to the work management processes in SAP and perform auditing to confirm alignment with standards and procedures

·       Manage SAP reporting and information requests

·       Assist in the development of SAP and Power BI reporting and KPI’s. Leverage corporate dashboards to better manage performance and support business needs

·       Demonstrates strong business judgment and can network, communicate, organize, and work in a busy environment with multiple partners

·       Make decisions and recommendations on technical issues

·       Prioritize multiple requests and system requirements to meet the organizational goals.

·       Coordinate with multi-functional teams including Calgary and other sites.

·       Keep abreast of new technical applications development and assist in their implementations

·       Support alignment and synergies for CMMS procedures and practices among all Cenovus sites

·       Provide backup support for other sites as needed

Requirements

Who you are:

·       Must be legally entitled to work in Canada

·       High School Minimum, Post-secondary education preferred - Technical Diploma or Maintenance Management Professional (MMP) certification

·       Minimum of 5 years related maintenance experience with maintenance standards, procedures and processes within the energy industry

·       Solid understanding of the SAP Plant Maintenance module, Power BI and MS Office suite

·       Working knowledge and experience with work management processes

·       Highly motivated, possess excellent interpersonal, communication, negotiation, analytical, problem-solving, and organizational skills.

·       Experience in data queries and report building

·       Experience working with integrated computer solutions and new technologies

Spirit Omega is committed to a diverse and inclusive workplace. We welcome applications from anyone, including members of Indigenous peoples, Women, visible minorities, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.

Thank you for applying. We appreciate your interest; however, only qualified candidates will be contacted regarding the next steps in the hiring process.

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